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Terms and conditions

General Terms and Conditions

Welcome to

This web page called “Green Health Lab” is administered by Relina Ltd, headquartered – Bulgaria, Slivnitsa, 4A Paisii Hilendarski str.

Please, read carefully the terms and conditions below before using this website (called SITE).

Use of this site means that you agree with these terms and conditions. Terms and conditions are consistent with the general laws.

General conditions can be modified at any time by updating this SITE. These changes take effect immediately and are binding on all users / clients. General Conditions will be updated by every change in legislation.

Of any changes made by Green Health Lab, the SITE is obliged to inform customers / clients to the latest version, and if required, changes will be applied to previously placed orders.

If any provision of these Terms and Conditions of Use deemed for invalid or unenforceable for any reason, this shall not affect the validity and enforceability to the rest of the provisions.

Getting into the site, users agree to keep to the general terms and applicable laws.

Used terms

In the content of this document, the following terms used in capital letters, will have particular meanings related to the context, as indicated below:

USER: This is a person who get into the site for private or professional purposes, and who agree with Terms to use the current SITE, meeting all requirements for registration and use.

CLIENT: is a person who get into the site for private or professional purposes, and who agree with Terms to use the current SITE, meeting all requirements for registration and use that submit and finalize the order.

Abusive use: is the use of the Site in a manner contrary to the practice in the field of regulations and legislation in force, or in any other manner that could harm the company.

ORDER: an electronic document created as a result of access to the site by customers. This is a form of communication between company and clients.

Contract: is an order, confirmed by the company by which Green Health Lab agrees to supply its clients with products and services, and the customer agrees to pay them.

Use of site

The site can be used only for lawful purposes.

It’s forbidden to use the Site in a way that could harm the site and the company – in order to defraud or otherwise to commit a crime or other illegal activity.

Green Health Lab reserves the right to cancel the order, even if it’s confirmed, in cases when there is an attempt for illegal purposes.

Green Health Lab doesn’t sell products to minors. People, who have not attained the age of 18 can place orders at this site only in the presence of a parent or guardian.

Conditions of sale of products. Contract.

The products and services, displayed on the Site, constitute an offer of Green Health Lab.

Your order will be accepted by Green Health Lab as an offer for contract.

By carrying out the order online, you, as a customer, confirm that you agree with the form of communication (e-mail), by which Green Health Lab shall carry out the orders.

Acceptance of the order by Green Health Lab is considered as made when there is an electronic confirmation (e-mail), sent by Green Health Lab to customers, without requiring confirmation by the customer for receiving it.

The CONTRACT shall enter into force on the order confirmation from the company.

Object of the contract

Subject of the ORDER is the product / products for which the client has expressed a wish to purchase by creating an order online, confirmed by Green Health Lab. The product / products have the characteristics described by the company at SITE.

After reviewing the order, Green Health Lab inform the CLIENT by e-mail, in case the product is not available, if the stock has not been updated for technical reasons. Attention: The delivery time of products is indicative.

The contract price and payment.

The price of products and services is the one, which is listed on the site. The price can be changed by the COMPANY at any time and it will be visible on the SITE immediately.

Except the cases when something else is noted, price includes VAT and any other tax.

The price and way of payment are specified in the order. Green Health Lab issue the Customer an invoice for ordered products and services, and the client has the obligation to provide the necessary information for the invoice.

Delivery methods

The Company will comply with its obligations under the contract within maximum of 30 days from the date of confirmation sent to the customer on the order.

The product will be delivered to customers by post mail.

Green Health Lab will properly pack the products and ensure the transmission of supporting documents.

Delivery is considered completed when there is a customer’s signature on receipt of the transport document delivered by courier.

Canceling Orders

The Customer must contact our team at:

The window for cancelling an order is 24 hours from placing the order, after that the cancellation is invalid/impossible. 

Return of goods

The products are not returnable due to their nature.

Contact information

This site is owned and operated by Relina Ltd.

Address: 4A Paisii Hilendarski str., Slivnitsa, Bulgaria

VAT number in Bulgaria: BG 130266431

You can contact us by visiting